Insurance Company Grievance Directory — ClaimVoice
Why this page matters: A policyholder should not have to search the internet for the correct grievance contact after a claim goes wrong. This directory is intended as a practical starting point. IRDAI publishes the industry grievance-officer directory, and ClaimVoice should periodically cross-check this page against the latest official information. citeturn0search0
Acko General
GRO email: gro@acko.com
Grievance phone: 1806 884 3605
Registered / Head Office: 2nd Floor, #36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
Open official grievance page →
Bajaj Allianz General
GRO email: ggro@bajajallianz.co.in
Grievance phone: 8080945060
Registered / Head Office: Bajaj Allianz House, Airport Road, Yerawada, Pune, Maharashtra 411006
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Cholamandalam MS
GRO email: gro@cholams.murugappa.com
Grievance phone: 1800 208 5544
Registered / Head Office: Dare House, 2nd Floor, No. 2, N.S.C. Bose Road, Chennai, Tamil Nadu 600001
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Go Digit General
GRO email: grievance@godigit.com
Grievance phone: 1800-258-5956
Registered / Head Office: 1 to 6 Floors, Ananta One, Pride Gateway, Baner, Pune, Maharashtra 411045
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HDFC ERGO General
GRO email: gro@hdfcergo.com
Grievance phone: 18001020333
Registered / Head Office: HDFC House, 165-166 Backbay Reclamation, H. T. Parekh Marg, Mumbai, Maharashtra 400020
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ICICI Lombard General
GRO email: gro@icicilombard.com
Grievance phone: 022-66877111
Registered / Head Office: ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai, Maharashtra 400025
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IFFCO Tokio General
GRO email: gro@iffcotokio.co.in
Grievance phone: 1800-103-5499
Registered / Head Office: IFFCO Tower, Plot No. 3, Sector 29, Gurgaon, Haryana 122001
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Royal Sundaram General
GRO email: gro@royalsundaram.in
Grievance phone: 1860 258 0000 / 1860 425 0000
Registered / Head Office: No. 21, Patullos Road, Chennai, Tamil Nadu 600002
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SBI General
GRO email: gro@sbigeneral.in
Grievance phone: 1800-22-1111 / 1800-102-1111
Registered / Head Office: Natraj, 101, 201 & 301, Junction of Western Express Highway and Andheri Kurla Road, Andheri East, Mumbai, Maharashtra 400069
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Tata AIG General
GRO email: gro@tataaig.com
Grievance phone: 022-6489-8282
Registered / Head Office: Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra 400013
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The New India Assurance
GRO email: gro@newindia.co.in
Grievance phone: 18002091415
Registered / Head Office: 87, M.G. Road, Fort, Mumbai, Maharashtra 400001
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The Oriental Insurance
GRO email: gro@orientalinsurance.co.in
Grievance phone: 1800118485
Registered / Head Office: A-25/27 Asaf Ali Road, New Delhi 110002
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United India Insurance
GRO email: gro@uiic.co.in
Grievance phone: 1800 425 333 33
Registered / Head Office: 24 Whites Road, Chennai, Tamil Nadu 600014
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National Insurance
GRO email: griho@nic.co.in
Grievance phone: 18003450330
Registered / Head Office: 3 Middleton Street, Kolkata, West Bengal 700071
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Shriram General
GRO email: gro@shriramgi.com
Grievance phone: 0141-4828497
Registered / Head Office: E-8, EPIP, Sitapura Industrial Area, Jaipur, Rajasthan 302022
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Reliance General
GRO email: rgicl.grievances@relianceada.com
Grievance phone: 18003009
Registered / Head Office: 6th Floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon East, Mumbai, Maharashtra 400063
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Kotak General
GRO email: grievanceofficer@kotak.com
Grievance phone: 1800 266 4545
Registered / Head Office: 8th Floor, Zone IV, Building 21, Infinity Park, Off Western Express Highway, Malad East, Mumbai, Maharashtra 400097
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Liberty General
GRO email: GRO@libertyinsurance.in
Grievance phone: 1800-266-5844
Registered / Head Office: 10th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013
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Magma HDI General
GRO email: gro@magma-hdi.co.in
Grievance phone: 1800 266 3202
Registered / Head Office: Magma House, 24, Park Street, Kolkata, West Bengal 700016
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Universal Sompo General
GRO email: gro@universalsompo.com
Grievance phone: 1800 224030 / 18002674030
Registered / Head Office: Unit No. 401, 4th Floor, Sangam Complex, Andheri Kurla Road, Andheri East, Mumbai, Maharashtra 400069
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Industry-wide official directory: IRDAI List of Grievance Redressal Officers →. For escalation beyond the insurer, IRDAI's Bima Bharosa provides complaint registration and tracking. Current IRDAI contact details include 155255 / 1800 4254 732 and complaints@irdai.gov.in. citeturn0search1turn0search3